But I've seen over the last few years, especially since 2013, that Apple products only "work like magic" until they don't. As a quick reminder, Text Message Forwarding lets me mirror text messages sent to my iPhone in the Messages app on the Mac or iPad. Technology is at its best when it disappears into the background, and just works - that's why I got my first Mac, because Windows definitely does not "just work" or anywhere close to it. As soon as iOS 8.1 hit two days ago, I immediately went about checking out a pair of new features I care about the most, Text Message Forwarding and iPhone Cellular Calls. If anyone has any useful information for me, please do share it! At this point, aimless troubleshooting is taking time away from my job and the rest of life. I am no closer to a solution to this problem than I was when it started, but I have wasted quite a few hours at this point dealing with an issue that should never have occurred. Calls are monitored and recorded, so if Apple actually cares about this claim of great support than he should be concerned for his job. Eventually he said "I suggest you file a report with Apple's software development team" and ended the call. The second call went more like a call to Xfinity (the opposite of good support, if you're fortunate enough to not know) with a representative that didn't understand what I was explaining, didn't fully grasp what the problem I'm having is, and was very difficult to understand. The end of that call was a recommendation to restore my phone and try again, and she scheduled a callback. Very much the experience I've come to expect from Apple Support. The first time, I had a very friendly and helpful representative who was great to work with and easy to understand. Trying to set up SMS sharing from your iPhone to an iPad or Mac and running into issues Give this fix a try. If your Apple ID email address is not listed, look for a button that says Use your Apple ID for iMessage and tap it. The particular problem of messages keep disappearing from iPhone can have several different potential culprits: from misconfiguration of Messages settings, to accidentally deletion of the texts, and to more complicated such as iOS update.
I've been on the phone with Apple Support twice. How to fix Text Message Forwarding issues on iOS 8.1. Reasons why my text messages are missing.